FDA Recall Terminated

CyberKnife Robotic Radiosurgery Systems, models: G3, G4, VSI. Radiology: The CyberKnife Robotic Radiosurgery System is indicated for treatment planning and image guided stereotactic Radiosurgery and precision radiotherapy for lesions, tumors and conditions anywhere in the body when radiation treatment is indicated.

Recall: Z-0865-2017 · Initiated December 6, 2016

Recall

Recall Number
Z-0865-2017
Event Number
75891
Firm
Accuray Incorporated
FEI Number
1000123585
Product Code
IYE
Status
Terminated
Root Cause
Device Design
Initiated
December 6, 2016
Posted
December 21, 2016
Terminated
June 9, 2017
Address
1310 Chesapeake Ter, Sunnyvale, CA, 94089-1100

Description

CyberKnife Robotic Radiosurgery Systems, models: G3, G4, VSI. Radiology: The CyberKnife Robotic Radiosurgery System is indicated for treatment planning and image guided stereotactic Radiosurgery and precision radiotherapy for lesions, tumors and conditions anywhere in the body when radiation treatment is indicated.

Reason

Accuray has become aware of a potential safety issue involving the possibility of electric shock during maintenance activities from the lon Pump HV Power Supply at the back of the modulator cabinet. This issue is limited to certain G3, G4, and VSI models of the CyberKnife Robotic Radiosurgery System.

Action

Accuray Incorporated sent an Urgent Safety Advisory Notification letter to all affected customers on December 1, 2016 by traceable method.. Letters identified the product, the problem, and the action to be taken by the customer. provided users with affected product and described the issue. The final resolution will result in a modulator cabinet inspection and installation of the Plexiglas cover - as necessary. Customers will be contacted by Accuray to schedule the inspection. Prior to this modulator cabinet inspection, inform all applicable personnel of the potential danger and need to closely follow electrical safety procedures. Customers with questions were instructed to contact Accuray Customer Support at 1-877-668-8667 or visit the Accuray Tehnical Solution Center at http://www.accuray.com/services-support or call: North America +1-877-666-8667, Europe +800-4141-9595, Hong Kong +852-2247-8688, Japan +81-3-6265-1530. Customers were also asked to complete the attached acknowledgement and return to Accuracy. For questions regarding this recall call 608-824-3362.

Distribution

Worldwide Distribution - US including CA. MN, OK. FL. MO, TN, KS, TX, AZ, MS, IA, MA. NC, NY. IN, NJ, VA. LA, WA, WI, PA. CT, G,. MT, MD, LA., WV, OH, and DC. Foreign distribution to Taiwan, Japan, Korea, Turkey. Malaysia, Vietnam, Greece, China, Spain, France, Italy, Pakistan, and Georgia,

Quantity

115 affected devices.