Viterion TeleHealth Monitor Model Number V100, Product Codes 09377512 (US) and 04480218 (UK). Physiological patient monitor (without arrhythmia detection or alarms). Viterion V100, V100-BGM and V500 Telehealth Monitors transfer medical information.
Recall
- Recall Number
- Z-0820-2013
- Event Number
- 64111
- Firm
- Viterion TeleHealthcare Llc
- FEI Number
- 3003962513
- Product Code
- MWI
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- November 15, 2012
- Posted
- February 14, 2013
- Terminated
- February 16, 2017
- Address
- 555 White Plains Rd, Tarrytown, NY, 10591-5101
Description
Viterion TeleHealth Monitor Model Number V100, Product Codes 09377512 (US) and 04480218 (UK). Physiological patient monitor (without arrhythmia detection or alarms). Viterion V100, V100-BGM and V500 Telehealth Monitors transfer medical information.
Viterion telehealth monitors do not transmit "HI" (above the meter's measurable range) and "LO" (below the meter's measurable range) blood glucose readings from Bayer's Contour Elite XL blood glucose meters, or from Roche's Accu-Chek Advantage 03 and 04 meters to healthcare professionals.
Bayer Healthcare sent "IMPORTANT RECALL INFORMATION" to all affected customers.The letter identified the product, problem, and actions to be taken by the customers. Contact Viterion Support at 1-800-866-0133 option 1 for questions relating to this issue.
Worldwide Distribution-USA (nationwide) and the United Kingdom.
Domestic: 19,106 units; Foreign: 267 units