BEUDAMED
    FDA Recall Terminated

    Syngo.via systems with SW VB20A

    Recall: Z-0808-2018 · Initiated August 31, 2017

    Recall

    Recall Number
    Z-0808-2018
    Event Number
    79178
    Firm
    Siemens Medical Solutions USA, Inc
    FEI Number
    2240869
    Product Code
    LLZ
    Status
    Terminated
    Root Cause
    Software Design Change
    Initiated
    August 31, 2017
    Terminated
    October 1, 2018
    Address
    40 Liberty Blvd, Malvern, PA, 19355-1418

    Description

    Syngo.via systems with SW VB20A

    Reason

    A software update was released on August 22, 2017. Performing this software installation and upgrading syngo.via system to the software version VB20A_HF02 will resolve various bugs and inconsistent diagnosis with the old system.

    Action

    On August 25, 2017 an URGENT letter was issued to customers notify of a system update for Syngo.via systems with SW VB20A. The software was released on August 22, 2017. Several bugs and inconsistent diagnoses were detected and this software is intended to correct these. If you have any questions, call Siemens Customer Care Centre at 888-826-9702 (24/7).

    Distribution

    Nationwide Distribution.

    Quantity

    30