Snapshot NIR, REF: KD204
Recall
- Recall Number
- Z-0789-2024
- Event Number
- 93624
- Firm
- KENT IMAGING, INC.
- FEI Number
- 3009771004
- Product Code
- MUD
- Status
- Open, Classified
- Root Cause
- Nonconforming Material/Component
- Initiated
- October 30, 2023
- Posted
- January 25, 2024
- Address
- 1210 8 Street SW, Suite 300, Calgary Canada
Description
Snapshot NIR, REF: KD204
Tissue oxygenation measurement system touchscreens may be unresponsive, which may prevent the viewing of oxygenation images.
On 10/30/23, recall notices were mailed and emailed to customers who were asked to do the following: Customers are asked to choose two ways to obtain replacement devices. Either the firm will ship replacement devices to customers and customers will ship affected devices back to the firm, or 2) Firm personnel will exchange devices through visit. Customer with questions can contact the firm via phone, 1-403-455-7610, or via their website, https://www.kentimaging.com/contact
Worldwide - US Nationwide distribution in the states of IN, OH, TX, PA, WI, OR, CO, IL, MO, CA, AZ, IA and the countries of Malaysia.
57