FDA Recall Open, Classified

Snapshot NIR, REF: KD204

Recall: Z-0789-2024 · Initiated October 30, 2023

Recall

Recall Number
Z-0789-2024
Event Number
93624
Firm
KENT IMAGING, INC.
FEI Number
3009771004
Product Code
MUD
Status
Open, Classified
Root Cause
Nonconforming Material/Component
Initiated
October 30, 2023
Posted
January 25, 2024
Address
1210 8 Street SW, Suite 300, Calgary Canada

Description

Snapshot NIR, REF: KD204

Reason

Tissue oxygenation measurement system touchscreens may be unresponsive, which may prevent the viewing of oxygenation images.

Action

On 10/30/23, recall notices were mailed and emailed to customers who were asked to do the following: Customers are asked to choose two ways to obtain replacement devices. Either the firm will ship replacement devices to customers and customers will ship affected devices back to the firm, or 2) Firm personnel will exchange devices through visit. Customer with questions can contact the firm via phone, 1-403-455-7610, or via their website, https://www.kentimaging.com/contact

Distribution

Worldwide - US Nationwide distribution in the states of IN, OH, TX, PA, WI, OR, CO, IL, MO, CA, AZ, IA and the countries of Malaysia.

Quantity

57