Diagnostic Ultrasound System, ACUSON Juniper, UDI: (01)04056869152059, Model: 11335791, Rx, CE Ultrasound imaging system intended for the following applications: Vascular, Abdominal, Neonatal, Echocardiographical, Pediatric, Small Parts, Musculoskeletal, Obstetrical, Gyneological, Intraoperative, and Urological applications using different ultrasound transducers for different applications.
Recall
- Recall Number
- Z-0748-2022
- Event Number
- 89499
- Firm
- Siemens Medical Solutions USA, Inc.
- FEI Number
- 3023245
- Product Code
- IYN
- Status
- Open, Classified
- Root Cause
- Software design
- Initiated
- January 19, 2022
- Address
- 22010 SE 51st St, Issaquah, WA, 98029-7298
Description
Diagnostic Ultrasound System, ACUSON Juniper, UDI: (01)04056869152059, Model: 11335791, Rx, CE Ultrasound imaging system intended for the following applications: Vascular, Abdominal, Neonatal, Echocardiographical, Pediatric, Small Parts, Musculoskeletal, Obstetrical, Gyneological, Intraoperative, and Urological applications using different ultrasound transducers for different applications.
The clip store function in the ultrasound imaging system does not work when the system has a disk full error. This could cause a delay in treatment if the ultrasound system is unable to save clips as study documentation during a high risk procedure, such as a stress echo exam.
The firm, Siemens Healthineers, sent "URGENT MEDICAL DEVICE SAFETY CORRECTION" Letters Juniper 1.0 (VA10D/VA10E/VA10F) to affected customers via Siemens update program US026/21/S informing them of the issue and advising them the firm will correct this issue with a free-of-charge software update to their ACUSON Juniper ultrasound system. The customers were instructed to do the following: Check the available storage on the ultrasound system prior to starting a study where clips are vital to the documentation, such as stress echo. If available, use a different ultrasound system capable of performing a stress echo exam until the problem is resolved. If another ultrasound system is not available, consider using other imaging modalities to achieve the diagnostic outcome. In the event that a defect is encountered, a reinstallation of the system software can resolve this problem until the available storage on the ultrasound system is again exceeded. The customers' respective customer service engineer will contact them to schedule a facility visit to update the system or inform them of a remote update. If you have further questions regarding this safety correction, please send all inquiries to: Siemens Healthineers USD Complaints [email protected].
Worldwide distribution: US (nationwide) and countries of: Algeria, Andorra, Argentina, Australia, Austria, Bangladesh, Belgium, Bosnia Herzeg, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, Egypt, El Salvador, Faroe Islands, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Mexico, Morocco, Myanmar, Namibia, Netherlands, New Zealand, Norway, Oman, Peru, Philippines, Poland, Portugal, Qatar, Rep. of Yemen, Republic Korea, Romania, Russian Fed., Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sudan, Sweden, Switzerland, Taiwan, Thailand, Turkey, U.A.E., Ukraine, United Kingdom, Uruguay, Vietnam, and Zimbabwe.
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