FDA Recall Open, Classified

(1) Ingenia Ambition X (Product Number 781356); (2) Ingenia Ambition S (Product Number 781359)

Recall: Z-0715-2024 · Initiated July 15, 2021

Recall

Recall Number
Z-0715-2024
Event Number
93739
Firm
Philips North America
FEI Number
3006648320
Product Code
LNI
Status
Open, Classified
Root Cause
Process change control
Initiated
July 15, 2021
Posted
January 11, 2024
Address
222 Jacobs St, Cambridge, MA, 02141-2296

Description

(1) Ingenia Ambition X (Product Number 781356); (2) Ingenia Ambition S (Product Number 781359)

Reason

The sealed magnet will experience uncontrolled shutdown known as Loss-of-Field (LoF) if the magnet loses cryo-cooling (e.g. caused by a power outage on site.)

Action

Starting in July 2021, Philips Field Service Engineers (FSE) visited impacted customer sites to inspect the affected systems and turn on the circuit breaker of the extended battery of the UPS where required. All impacted systems were addressed as of February 9, 2023. Instructions for manufacturing and installation were updated on October 31, 2020, which included more detailed instructions for the correct setting of the circuit breaker.

Distribution

Domestic distribution to the following states and territories: CA DE FL GA IL KY MA ME MI MO NH NJ NM NY OH PA SC TN TX VA VT WI WY, and PR. International distribution worldwide.

Quantity

56 US; 169 ROW