(1) Ingenia Ambition X (Product Number 781356); (2) Ingenia Ambition S (Product Number 781359)
Recall
- Recall Number
- Z-0715-2024
- Event Number
- 93739
- Firm
- Philips North America
- FEI Number
- 3006648320
- Product Code
- LNI
- Status
- Open, Classified
- Root Cause
- Process change control
- Initiated
- July 15, 2021
- Posted
- January 11, 2024
- Address
- 222 Jacobs St, Cambridge, MA, 02141-2296
Description
(1) Ingenia Ambition X (Product Number 781356); (2) Ingenia Ambition S (Product Number 781359)
The sealed magnet will experience uncontrolled shutdown known as Loss-of-Field (LoF) if the magnet loses cryo-cooling (e.g. caused by a power outage on site.)
Starting in July 2021, Philips Field Service Engineers (FSE) visited impacted customer sites to inspect the affected systems and turn on the circuit breaker of the extended battery of the UPS where required. All impacted systems were addressed as of February 9, 2023. Instructions for manufacturing and installation were updated on October 31, 2020, which included more detailed instructions for the correct setting of the circuit breaker.
Domestic distribution to the following states and territories: CA DE FL GA IL KY MA ME MI MO NH NJ NM NY OH PA SC TN TX VA VT WI WY, and PR. International distribution worldwide.
56 US; 169 ROW