Eclipse Mini REF 98900 The Eclipse MINI Model 98900 is a portable non-invasive continuous ambulatory ECG patch recorder intended to record the patient s electrocardiogram.
Recall
- Recall Number
- Z-0685-2025
- Event Number
- 95786
- Firm
- Spacelabs Healthcare, Ltd. Unit B Foxholes Centre; John Tate Road Hertford United Kingdom
- FEI Number
- 3002807992
- Product Code
- MWJ
- Status
- Open, Classified
- Root Cause
- Process control
- Initiated
- November 25, 2024
- Posted
- December 17, 2024
Description
Eclipse Mini REF 98900 The Eclipse MINI Model 98900 is a portable non-invasive continuous ambulatory ECG patch recorder intended to record the patient s electrocardiogram.
Due to a manufacturing error the incorrect device serial number was potentially programmed into the holter recorder. The physical serial number label on the device might not match the serial number programmed into the device.
On 11/25/2024, the firm sent an "URGENT MEDICAL DEVICE CORRECTION" Letter to customers inform them that the Eclipse Pro and Eclipse MINI cardiac Holter monitors may have mismatched serial numbers between the label and what is programmed in the devices. This is due to a manufacturing error. Customers are instructed to: complete the following steps for each Eclipse device under your control. Following these steps will allow you to check if your device is affected. 1. Visit https://eclipseutils.cardiology.spacelabs.com/ 2. The first time you use this site you will need to register for an account. Click Register and create a username and password. 3. Plug Eclipse (Mini or Pro) device into the computer via USB. 4. Select Serial Check in the menu and click CONNECT NEW RECORDER 5. Select the device from the list and click Connect 6. Click VERIFY SERIAL NUMBER once the device is connected 7. When prompted, enter the serial number printed on the label of the device and click CONTINUE 8. If the serial number you entered on the website does not match the serial number loaded into the device, you will see the warning. Confirm that you do not have a typo in the serial number you entered on the website. If you have a typo, click GO BACK . If correctly entered the serial number click CONFIRM . 9. If the serial number entered on the website matches the serial number loaded into the device, you will see the confirmation below. Confirm that you do not have a typo in the serial number you entered on the website. If you have a typo, please click GO BACK . If you have correctly entered the serial number click CONFIRM . 10. Repeat the previous steps for all your eclipse devices. Questions or assistance - contact Spacelabs service at 1-800-522-7025 or visit us at https://spacelabshealthcare.com/support/ Follow-up Updated Customer Letter sent 04/04/2025
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