FDA Recall Terminated

Philips Medical Systems -- Cardiac Viewer or Pulmonary Viewer software application version 2.0 in use with Precedence SPECT/CT System and all CT EBW workstations using software version 3.5. Philips Nuclear Medicine, Milpitas, CA 95035

Recall: Z-0676-2008 · Initiated September 28, 2007

Recall

Recall Number
Z-0676-2008
Event Number
45329
Firm
Phillips Nuclear Medicine
FEI Number
1525965
Product Code
KPS
Status
Terminated
Root Cause
Software design
Initiated
September 28, 2007
Posted
February 8, 2008
Terminated
February 4, 2009
Address
540 Alder Dr, Bldg 4, Milpitas, CA, 95035-7443

Description

Philips Medical Systems -- Cardiac Viewer or Pulmonary Viewer software application version 2.0 in use with Precedence SPECT/CT System and all CT EBW workstations using software version 3.5. Philips Nuclear Medicine, Milpitas, CA 95035

Reason

Incorrect Measurement: The firm discovered a software defect in Cardiac and Pulmonary Viewer software application options used in the Precedence CT Sub-System. The defect causes incorrect measurements in derived images which are zoomed and saved in a batch file.

Action

A Customer Advisory Notification was mailed to affected consignees on September 28, 2007. The firm informed consignees that incorrect measurement can occur when the Cardiac Viewer or Pulmonary Viewer is used to zoom and save derived images in batch files. The firm provided instructions for operators to prevent incorrect measurements. Phillips is currently investigating methods to correct this issue and will provide updates, free of charge, when they become available. If you have questions concerning this recall, please contact Phillips Medical at 1-800-722-9377, (option5: Diagnostic Imaging, option 5:NM).

Distribution

Worldwide Distribution --- USA including states of FL, NY, VT, MD, TX, and MO and country of Canada.

Quantity

19