FDA Recall Terminated

Cognision, Subject Kit (Clinical Grade), Model 3000- containing Hydro Dot brand Wave Prep cups-electroconductive cream for use with external electrodes. Order No. D5000, Part No. PN-1720 - Product Usage: An electroconductive cream for use with external electrodes to reduce the impedance of the contact between the electrode surface and the skin. The cream is not intended for use with stimulating electrode. The Wave Prep cups are a component in the Subject Kit.

Recall: Z-0675-2020 · Initiated November 7, 2019

Recall

Recall Number
Z-0675-2020
Event Number
84324
Firm
Neuronetrix Solutions, LLC dba Cognision
FEI Number
3011184129
Product Code
KOY
Status
Terminated
Root Cause
Process control
Initiated
November 7, 2019
Terminated
October 26, 2020
Address
1044 E Chestnut St, Louisville, KY, 40204-6033

Description

Cognision, Subject Kit (Clinical Grade), Model 3000- containing Hydro Dot brand Wave Prep cups-electroconductive cream for use with external electrodes. Order No. D5000, Part No. PN-1720 - Product Usage: An electroconductive cream for use with external electrodes to reduce the impedance of the contact between the electrode surface and the skin. The cream is not intended for use with stimulating electrode. The Wave Prep cups are a component in the Subject Kit.

Reason

Product has the potential to be contaminated with Burkholderia cepacia (B. cepacia

Action

Cognison notified customers and/or end users via email and/or telephone. Customer who received more than 20 units of the affected Wave Prep cups were initially notified by phone on 11/7/2019. All customers were then sent an email with an attached recall letter also on 11/7/2019. Letter states reason for recall, health risk and action to take: Please review your inventory of the Subject Kit (Clinical Grade), Model 3000, Order No. D5000 and immediately discontinue use and quarantine any of the affected product with lot numbers shown above. Customers have been instructed to dispose of the affected product as medical waste. Customer to return notice via email to [email protected]. If you dont have any affected product, you may call Cognision Customer Service at 800-561-9040 and inform the Customer Service Representative that you have no affected product. Alternatively, you mail email [email protected] and provide this information

Distribution

US Nationwide distribution.

Quantity

3,108 units