FDA Recall
Terminated
Heliomolar Refill 20x0.25g 110T, Product code 550559AN, Catalog number 550559
Recall: Z-0668-2018
·
Initiated August 3, 2017
Recall
- Recall Number
- Z-0668-2018
- Event Number
- 79064
- Firm
- Ivoclar Vivadent, Inc.
- FEI Number
- 1316092
- Product Code
- EBF
- Status
- Terminated
- Root Cause
- Nonconforming Material/Component
- Initiated
- August 3, 2017
- Terminated
- August 28, 2018
- Address
- 175 Pineview Dr, Amherst, NY, 14228-2231
Description
Heliomolar Refill 20x0.25g 110T, Product code 550559AN, Catalog number 550559
Reason
Complaints were filed claiming the material consistency was too soft and too sticky in comparison to its usual consistency, causing unexpected handling for the user during packing and contouring.
Action
The firm sent letters to consignees on August 3, 2017 instructing them to segregate the recalled product and arrange for a replacement of stock.
Distribution
US and Canada
Quantity
2 units