Diamigo i-Phone App The Diamigo app was intended for use as an educational tool in the management of diabetes.
Recall
- Recall Number
- Z-0609-2013
- Event Number
- 63803
- Firm
- sanofi-aventis US, Inc. Route 202-206
- FEI Number
- 2222017
- Status
- Terminated
- Root Cause
- No Marketing Application
- Initiated
- September 21, 2012
- Posted
- December 22, 2012
- Terminated
- July 22, 2015
- Address
- Bridgewater, NJ, 08807
Description
Diamigo i-Phone App The Diamigo app was intended for use as an educational tool in the management of diabetes.
Diamigo, a software application, was released through the i-Phone Global Store which inadvertently allowed global access to the application as opposed to the original intended restriction of access to Brazil.
Apple sent a message ("push notification") on September 21, 2012 to its customers. The message describes the product, problem and actions to be taken. The customers were instructed not to use the app to calculate insulin does and should delete if from their device(s). If you have additional questions about the app or this message, contact Sanofi's offices in your country. If you are in the U.S. contact Sanofi US Medical Information at 1-800-633-1610, for Brazil please contact 0800 703 0080.
Worldwide distribution.
1600 downloads (140 US; 1460 Foreign)