FDA Recall
Open, Classified
Arctic Sun ArcticGel Pads - Medium, Product Code 317-07
Recall: Z-0590-2018
·
Initiated June 2, 2017
Recall
- Recall Number
- Z-0590-2018
- Event Number
- 77469
- Firm
- C.R. Bard, Inc.
- FEI Number
- 1018233
- Product Code
- DWJ
- Status
- Open, Classified
- Root Cause
- Labeling mix-ups
- Initiated
- June 2, 2017
- Address
- 8195 Industrial Blvd NE, Covington, GA, 30014-1497
Description
Arctic Sun ArcticGel Pads - Medium, Product Code 317-07
Reason
Label on product box contains the incorrect reference #317-09 while the shelf box label with barcode and the internal foil pouch label are correctly labeled with product code 317-07 and lot number NDAR0462.
Action
Customers were notified on approximately 06/02/2017 via FedEx with delivery confirmation and per the individual country's delivery system. Instructions included to examine inventory and identify any product subject to the recall and notify customers if product was further distributed. If customers wished to return product, they were instructed to contact customer service at 1-800-526-4455.
Distribution
Distributed domestically. Distributed internationally to Australia and Belgium.
Quantity
128 units