FDA Recall Open, Classified

Arctic Sun ArcticGel Pads - Medium, Product Code 317-07

Recall: Z-0590-2018 · Initiated June 2, 2017

Recall

Recall Number
Z-0590-2018
Event Number
77469
Firm
C.R. Bard, Inc.
FEI Number
1018233
Product Code
DWJ
Status
Open, Classified
Root Cause
Labeling mix-ups
Initiated
June 2, 2017
Address
8195 Industrial Blvd NE, Covington, GA, 30014-1497

Description

Arctic Sun ArcticGel Pads - Medium, Product Code 317-07

Reason

Label on product box contains the incorrect reference #317-09 while the shelf box label with barcode and the internal foil pouch label are correctly labeled with product code 317-07 and lot number NDAR0462.

Action

Customers were notified on approximately 06/02/2017 via FedEx with delivery confirmation and per the individual country's delivery system. Instructions included to examine inventory and identify any product subject to the recall and notify customers if product was further distributed. If customers wished to return product, they were instructed to contact customer service at 1-800-526-4455.

Distribution

Distributed domestically. Distributed internationally to Australia and Belgium.

Quantity

128 units