BEUDAMED
    FDA Recall Terminated

    Ventana Image Analysis System (VIAS) - PATHWAY anti-HER-2/neu (4B5) primary antibody with software version 2.3.0.2, Model Number: VIAS-799-10000-00, Pathology Image Analysis System, Ventana Medical Systems, Inc., Tucson, AZ 85755

    Recall: Z-0571-2008 · Initiated June 26, 2007

    Recall

    Recall Number
    Z-0571-2008
    Event Number
    45798
    Firm
    Ventana Medical Systems Inc
    FEI Number
    1000125183
    Product Code
    NQN
    Status
    Terminated
    Root Cause
    Software change control
    Initiated
    June 26, 2007
    Posted
    March 18, 2008
    Terminated
    March 26, 2012
    Address
    1910 E Innovation Park Dr, Tucson, AZ, 85755-1962

    Description

    Ventana Image Analysis System (VIAS) - PATHWAY anti-HER-2/neu (4B5) primary antibody with software version 2.3.0.2, Model Number: VIAS-799-10000-00, Pathology Image Analysis System, Ventana Medical Systems, Inc., Tucson, AZ 85755

    Reason

    Incomplete upgrade: The software upgrade from February 1, 2007 may not have been completed. This software upgrade adds the algorithm (Slidetype) for the PATHWAY anti-HER-2/neu (4B5) antibody to the VIAS system.

    Action

    Beginning in 6/07, Ventana Medical Systems, Inc., made phonecalls to labs asking to confirm software version, date of upgrade if available and confirmation of whether site uses 4B5 and Imaging together. A phone script was provided. Customers with systems not ugraded were to upgrade before further use of system. A notification letter dated 8/17/2007 was later sent to VIAS customers advising that the software upgrade from February 1 , 2007 may not have been completed on their system. This software upgrade adds the algorithm (Slidetype) for the PATWAY anti-HER-2/neu (4B5) antibody to their VIAS system . This Slidetype is cleared for marketing and is required prior to imaging slides stained with PATHWAY anti-HER-2/neu (4B5). The letter also advises that their VIAS and NEXES systems are conneded to the internet which enables this upgrade to be performed remotely with the support of the Ventana Medical Systems Customer Support Center (CSC). customers are instructed to call the CSC to carry out the upgrade or to schedule a Technical Applications Specialist (TAS) to assist with the upgrade in their lab. Arrangements for the upgrade are to be made prior to imaging slides stained with PATHWAY anti-HER-2/neu (4B5).

    Distribution

    Nationwide and Canada

    Quantity

    77 devices