FDA Recall Open, Classified

Autosampler, Models: SIL-40C XR CL, SIL-40C X3 CL

Recall: Z-0554-2025 · Initiated October 9, 2024

Recall

Recall Number
Z-0554-2025
Event Number
95633
FEI Number
3010607747
Product Code
KIE
Status
Open, Classified
Root Cause
Device Design
Initiated
October 9, 2024
Posted
November 26, 2024
Address
Shimadzu Corp. Analytical & Measuring Instruments Div. 1 Chome 1 Nishinokyokuwabara-Cho; Nakagyo; Hon-Machi; Higashiyama Kyoto Japan

Description

Autosampler, Models: SIL-40C XR CL, SIL-40C X3 CL

Reason

There have been cases of failure of the main board due to condensation water occurring in the gap between thermal insulation material on the underside of the main base dropping onto the main board The symptoms and errors differ depending on the position where the water drops adhere. To date there have been examples of reports of inter-board communication errors, HOME POSITION error or SLIP error of XYZ drive units. The failure could result in delay of patient sample testing.

Action

On 10/9/24, field safety notices were mailed to customers asking them to do the following: Check the Serial Numbers, and if the instruments are affected by this issue, contact your regional office. The corrective actions to be taken to affective products are (1) Add a cover part to the main board. (2) Update the SIL-40 firmware to Ver. 1.16 or above. For questions, please call 800-477-1227 between the hours of 8:30-5:00 EST or visit www.ssi.shimadzu.com.

Distribution

Worldwide - US Nationwide distribution in the states of DE, PA and the country of DE.

Quantity

48