syngo.plaza Image processing system
Recall
- Recall Number
- Z-0522-2012
- Event Number
- 60426
- Firm
- Siemens Medical Solutions USA, Inc
- FEI Number
- 2240869
- Product Code
- LLZ
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- September 21, 2011
- Posted
- January 11, 2012
- Terminated
- January 31, 2014
- Address
- 51 Valley Stream Pkwy, Malvern, PA, 19355
Description
syngo.plaza Image processing system
Potential malfunction when using syngo.plaza. On syngo.plaza workplaces large studies can be loaded into the viewer if transferred from a DICOM node or imported even while image transfer is not yet completed. In these situations more images of that study may exist which are not shown in the syngo.plaza viewer.
Siemens Medical Solutions USA sent a Customer Safety Advisory Notice dated March 10, 2011 to the affected customer. The letter identified the product the problem and the action needed to be taken by the customer. The letter informed the customer of the potential issues and provides additional information on the implemented resolution. For further questions please call (610) 219-4834.
Nationwide Distribution New York
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