FDA Recall
Terminated
Philips Ingenuity Core computed tomography x-ray system
Recall: Z-0519-2018
·
Initiated October 6, 2017
Recall
- Recall Number
- Z-0519-2018
- Event Number
- 78863
- Firm
- Philips Medical Systems (Cleveland) Inc
- FEI Number
- 1525965
- Product Code
- JAK
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- October 6, 2017
- Terminated
- July 2, 2019
- Address
- 595 Miner Rd, Cleveland, OH, 44143-2131
Description
Philips Ingenuity Core computed tomography x-ray system
Reason
Numerous issues related to software Brilliance iCT 4.1.6 software version.
Action
Philips Medical Systems (Cleveland), Inc. sent the Customer Information Letter via certified letters mail with returned receipts. Also, a Field Service Engineer will perform the software update on the system to resolve the issues. Implementation of the software update will be monitored.
Distribution
26 US Govt accounts