FDA Recall Terminated

Motorola Solutions PCS3000/CS3070 Laser Utility/Peripheral Laser Products

Recall: Z-0516-2013 · Initiated April 27, 2012

Recall

Recall Number
Z-0516-2013
Event Number
61870
Firm
Motorola Inc
FEI Number
3014423912
Product Code
RFZ
Status
Terminated
Root Cause
Radiation Control for Health and Safety Act
Initiated
April 27, 2012
Posted
January 30, 2013
Terminated
June 29, 2018
Address
1 Motorola Plz, Holtsville, NY, 11742-1300

Description

Motorola Solutions PCS3000/CS3070 Laser Utility/Peripheral Laser Products

Reason

It was discovered the CS3000/CS3070 was manufactured using the laser power settings for a Class 2 laser device instead of the Class 1 power levels as specified on the product label.

Action

Motorola Solutions, Inc. agrees to provide instructions for downloading and installing a software update from the internet, which will reduce the laser power to IEC Class 1 AELs. Purchasers will be provided an internet site and instructions for notifying Motorola Solutions, Inc. that the software installation and power reduction were successful, thereby completing the corrective action. corrections to all units is anticipated to be completed by May 2013. I. Notifications to all dealers and purchasers must be made, and the FDA NY District Office Recall Coordinator is to be included in the notifications. 2.Correction of all units to be completed by May 2013. 3.All products will be brought into compliance with the laser performance standard at no cost to the purchaser. For questions regarding this recall call 631-738-3474.

Distribution

Nationwide distribution

Quantity

16,961 units domestically