Motorola Solutions PCS3000/CS3070 Laser Utility/Peripheral Laser Products
Recall
- Recall Number
- Z-0516-2013
- Event Number
- 61870
- Firm
- Motorola Inc
- FEI Number
- 3014423912
- Product Code
- RFZ
- Status
- Terminated
- Root Cause
- Radiation Control for Health and Safety Act
- Initiated
- April 27, 2012
- Posted
- January 30, 2013
- Terminated
- June 29, 2018
- Address
- 1 Motorola Plz, Holtsville, NY, 11742-1300
Description
Motorola Solutions PCS3000/CS3070 Laser Utility/Peripheral Laser Products
It was discovered the CS3000/CS3070 was manufactured using the laser power settings for a Class 2 laser device instead of the Class 1 power levels as specified on the product label.
Motorola Solutions, Inc. agrees to provide instructions for downloading and installing a software update from the internet, which will reduce the laser power to IEC Class 1 AELs. Purchasers will be provided an internet site and instructions for notifying Motorola Solutions, Inc. that the software installation and power reduction were successful, thereby completing the corrective action. corrections to all units is anticipated to be completed by May 2013. I. Notifications to all dealers and purchasers must be made, and the FDA NY District Office Recall Coordinator is to be included in the notifications. 2.Correction of all units to be completed by May 2013. 3.All products will be brought into compliance with the laser performance standard at no cost to the purchaser. For questions regarding this recall call 631-738-3474.
Nationwide distribution
16,961 units domestically