syngo Imaging XS, all versions Radiological image processing system
Recall
- Recall Number
- Z-0514-2012
- Event Number
- 60425
- Firm
- Siemens Medical Solutions USA, Inc
- FEI Number
- 2240869
- Product Code
- LLZ
- Status
- Terminated
- Root Cause
- Labeling False and Misleading
- Initiated
- September 20, 2011
- Posted
- January 11, 2012
- Terminated
- March 5, 2014
- Address
- 51 Valley Stream Pkwy, Malvern, PA, 19355
Description
syngo Imaging XS, all versions Radiological image processing system
Unintended behavior when using syngo Imaging XS, all versions. The "Rename" functionality can cause an unintended patient merge if the renamed patient is sent to another system.
Siemens Medical Solutions USA, Inc sent a Customer Safety Advisory Notice letter dated August 3, 2011 to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. If you detect patient data inconsistencies in your system caused by this problem, please contact Siemens Service for support. For further questions please call (610) 219-4834.
Nationwide Distribution including the states of CA, FL, GA, IN, IA, KS, MN, MO, NE, NV, NJ, NY, NC, OH, PA, TN, TX, and WI.
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