FDA Recall Terminated

syngo Imaging XS, all versions Radiological image processing system

Recall: Z-0514-2012 · Initiated September 20, 2011

Recall

Recall Number
Z-0514-2012
Event Number
60425
Firm
Siemens Medical Solutions USA, Inc
FEI Number
2240869
Product Code
LLZ
Status
Terminated
Root Cause
Labeling False and Misleading
Initiated
September 20, 2011
Posted
January 11, 2012
Terminated
March 5, 2014
Address
51 Valley Stream Pkwy, Malvern, PA, 19355

Description

syngo Imaging XS, all versions Radiological image processing system

Reason

Unintended behavior when using syngo Imaging XS, all versions. The "Rename" functionality can cause an unintended patient merge if the renamed patient is sent to another system.

Action

Siemens Medical Solutions USA, Inc sent a Customer Safety Advisory Notice letter dated August 3, 2011 to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. If you detect patient data inconsistencies in your system caused by this problem, please contact Siemens Service for support. For further questions please call (610) 219-4834.

Distribution

Nationwide Distribution including the states of CA, FL, GA, IN, IA, KS, MN, MO, NE, NV, NJ, NY, NC, OH, PA, TN, TX, and WI.

Quantity

38