FDA Recall Terminated

SoftLab GUI versions: 3.18.1.0-3.18.1.21; 3.19.1.0-3.19.1.25; 3.19.2.0-3.19.2.21; 4.0.0.2; 4.0.1.0-4.0.1.16; 4.0.2.0-4.0.2.10; 4.0.3.0-4.0.3.16; 4.0.4.0-4.0.4.6; and 4.5.0.0-4.5.0.8. Product Usage: SoftLab is a laboratory information system to be used in a medical research or clinical laboratory by knowledgeable, trained, and experienced personnel. SoftLab enables the user to handle data-processing and laboratory activities, for the purpose of storing, managing, querying, and reporting laboratory data.

Recall: Z-0488-2012 · Initiated May 3, 2011

Recall

Recall Number
Z-0488-2012
Event Number
60452
Firm
SCC Soft Computer
FEI Number
1000307651
Product Code
JQP
Status
Terminated
Root Cause
Software design
Initiated
May 3, 2011
Posted
January 11, 2012
Terminated
August 7, 2013
Address
5400 Tech Data Drive, Clearwater, FL, 33760

Description

SoftLab GUI versions: 3.18.1.0-3.18.1.21; 3.19.1.0-3.19.1.25; 3.19.2.0-3.19.2.21; 4.0.0.2; 4.0.1.0-4.0.1.16; 4.0.2.0-4.0.2.10; 4.0.3.0-4.0.3.16; 4.0.4.0-4.0.4.6; and 4.5.0.0-4.5.0.8. Product Usage: SoftLab is a laboratory information system to be used in a medical research or clinical laboratory by knowledgeable, trained, and experienced personnel. SoftLab enables the user to handle data-processing and laboratory activities, for the purpose of storing, managing, querying, and reporting laboratory data.

Reason

On 05/03/2011, SCC Soft Computer, Clearwater, FL, initiated a correction on the following SoftLab GUI versions: 3.18.1.0-3.18.1.21; 3.19.1.0-3.19.1.25; 3.19.2.0-3.19.2.21; 4.0.0.2; 4.0.1.0-4.0.1.16; 4.0.2.0-4.0.2.10; 4.0.3.0-4.0.3.16; 4.0.4.0-4.0.4.6; and 4.5.0.0-4.5.0.8. A client reported that results were not flagged correctly. This can occur when a test is ordered in Order Entry, then collected

Action

SCC Soft Computer sent a "CORRECTION COMMUNICATION" notification letter to all affected customers. The letter describes the product, Risk-to-Health notification task, potential hazard, and corrective action. The customers were asked to acknowledge receipt of the task and grant permission for SCC to make the required and recommended changes. For any questions, call (727) 789-0100.

Distribution

Worldwide Distribution - USA (nationwide) and the country of: Canada.

Quantity

220