CEI Cutting Edge Instruments (PTC-57C)
Recall
- Recall Number
- Z-0467-2021
- Event Number
- 86694
- Firm
- Coltene Whaledent Inc
- FEI Number
- 2416455
- Product Code
- EJL
- Status
- Open, Classified
- Root Cause
- Under Investigation by firm
- Initiated
- October 20, 2020
- Address
- 235 Ascot Pkwy, Cuyahoga Falls, OH, 44223-3701
Description
CEI Cutting Edge Instruments (PTC-57C)
The FG 557 bur was incorrectly packaged as the FG 57 bur. The FG 557 burs will remove more material than the FG 57 burs.
On October 20, 2020, the firm emailed Urgent Medical Device Recall letters to affected distributors. Customers were informed that the incorrect dental carbide bur was manufactured and subsequently packaged and distributed. Customers were asked to return the product to Coltene/Whaledent, Inc. by following the instructions in the letter. The firm will replace the product at no cost. Please inform the firm if you have already used the product. Distributors were asked to either identify and notify their customers who were shipped the affected product or to provide a list of affected customers to the recalling firm so that Coltene/Whaledent, Inc. could notify them.
Sold to distributors located in FL, NV, PA, TN, TX. Foreign distribution to Canada.
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