FDA Recall Open, Classified

FG 57 100057X (100057X)

Recall: Z-0465-2021 · Initiated October 20, 2020

Recall

Recall Number
Z-0465-2021
Event Number
86694
Firm
Coltene Whaledent Inc
FEI Number
2416455
Product Code
EJL
Status
Open, Classified
Root Cause
Under Investigation by firm
Initiated
October 20, 2020
Address
235 Ascot Pkwy, Cuyahoga Falls, OH, 44223-3701

Description

FG 57 100057X (100057X)

Reason

The FG 557 bur was incorrectly packaged as the FG 57 bur. The FG 557 burs will remove more material than the FG 57 burs.

Action

On October 20, 2020, the firm emailed Urgent Medical Device Recall letters to affected distributors. Customers were informed that the incorrect dental carbide bur was manufactured and subsequently packaged and distributed. Customers were asked to return the product to Coltene/Whaledent, Inc. by following the instructions in the letter. The firm will replace the product at no cost. Please inform the firm if you have already used the product. Distributors were asked to either identify and notify their customers who were shipped the affected product or to provide a list of affected customers to the recalling firm so that Coltene/Whaledent, Inc. could notify them.

Distribution

Sold to distributors located in FL, NV, PA, TN, TX. Foreign distribution to Canada.

Quantity

556