FDA Recall Terminated

Artiste Maverick Tint, Part Number: N36TB, Lot/Serial Numbers: 3416180, Product Description and Intended Use: The intended use of this device is for internal color characterization and includes 3 opaques for blocking out deep staining or metal substrates. Product Usage: The intended use of this device is for internal color characterization and includes 3 opaques for blocking out deep staining or metal substrates.

Recall: Z-0455-2012 · Initiated March 3, 2011

Recall

Recall Number
Z-0455-2012
Event Number
60551
Firm
Kerr Corporation
FEI Number
2024312
Product Code
EMA
Status
Terminated
Root Cause
Nonconforming Material/Component
Initiated
March 3, 2011
Posted
January 11, 2012
Terminated
January 9, 2012
Address
1717 W Collins Ave, Orange, CA, 92867-5422

Description

Artiste Maverick Tint, Part Number: N36TB, Lot/Serial Numbers: 3416180, Product Description and Intended Use: The intended use of this device is for internal color characterization and includes 3 opaques for blocking out deep staining or metal substrates. Product Usage: The intended use of this device is for internal color characterization and includes 3 opaques for blocking out deep staining or metal substrates.

Reason

The resin material separates when the product is extruded from the syringe. Although there are no safety issues related with this situation, please refrain from using the affected product.

Action

Pentron Clinical sent an URGENT: Medical Device Recall letter dated April 20, 2011 to all affected customers. The letter described the product, problem and actions to be taken. Customers were instructed to examine their inventory and quarantine all product(s) subject to recall for return and exchange at no charge. In addition, the letter states that if the product was further distributed to contact their customers and notify them of the recall. Customers were also asked to complete and return the enclosed Recall Return Form. Contact Pentron Clinical Customer Service at (800) 551-0283, (option 1) directly to handle the arrangement of a quick return and replacement.

Distribution

Worldwide Distribution - USA (nationwide) and the countries of: Armenia, Russia and Ukraine.

Quantity

100 Units