FDA Recall Terminated

syngo(R) Lab Data Manager - Version VA11B and VA12A Systems Securely consolidates data from multiple lab instruments, the LIS and Siemens StreamLAB(R) Automation Solutions. It provides autoverification, integrated QC capabilities, browser-based connectivity supporting up to 25 concurrent users, remote services to help keep systems running optimally and also has audit trail capabilities.

Recall: Z-0433-2014 · Initiated May 10, 2013

Recall

Recall Number
Z-0433-2014
Event Number
65147
Firm
Siemens Healthcare Diagnostics, Inc.
FEI Number
2517506
Product Code
NSX
Status
Terminated
Root Cause
Software design
Initiated
May 10, 2013
Posted
December 3, 2013
Terminated
August 26, 2014
Address
500 Gbc Dr PO BOX 6101, Ms 514, Newark, DE, 19702-2466

Description

syngo(R) Lab Data Manager - Version VA11B and VA12A Systems Securely consolidates data from multiple lab instruments, the LIS and Siemens StreamLAB(R) Automation Solutions. It provides autoverification, integrated QC capabilities, browser-based connectivity supporting up to 25 concurrent users, remote services to help keep systems running optimally and also has audit trail capabilities.

Reason

Under certain conditions the system may not perform as intended, causing the release of results to the Laboratory Information System that should have been held for manual review due to auto-verification rules or the delay/omission of result transmission to the LIS.

Action

Siemens sent an Urgent Medical Device Correction letter in May 2013 to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to review the letter in its entirety and ensure that all operators understand the information presented. Specific actions needed to be implemented by the customer were outlined in the letter. Customers were instructed to retain the letter with their laboratory records, and forward the letter to those who may have received the affected product. Customers with questions were instructed to contact their Siemens Technical Solutions Center or their local Siemens technical support representative. For questions regarding this recall call 800-441-9250.

Distribution

Worldwide Distribution: USA (nationwide) and internationally to Canada.

Quantity

262