Easy Diagnost Eleva Universal Fluoroscopic applications
Recall
- Recall Number
- Z-0431-2014
- Event Number
- 66705
- Firm
- Philips Medical Systems, Inc.
- FEI Number
- 1218950
- Product Code
- KPR
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- October 30, 2013
- Posted
- December 2, 2013
- Terminated
- January 9, 2017
- Address
- 3000 Minuteman Rd, Andover, MA, 01810-1032
Description
Easy Diagnost Eleva Universal Fluoroscopic applications
The delivered application software was an outdated version to the model of equipment.
Philips Medical Systems sent an Urgent - Field Safety Notice dated October 30, 2013, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Cusromers were informed that the delivered application software was an outdated version to the model of their expipment and that a Philips Field Engineer will be implementing an upgrade of the application software. Customers were instructed to review the information contained in the letter with all memebers of their staff who need to be aware of its contents. Customers with questions were instructed to contact their Philips representataive: Technical Support Line 1-800-722-9377. For questions regarding this recall call 1-800-722-9377.
Nationwide Distribution including MN, NH, DE, OR, MA, TX, OH, FL, CA, WA, and SC.
19 devices