FDA Recall Terminated

Easy Diagnost Eleva Universal Fluoroscopic applications

Recall: Z-0431-2014 · Initiated October 30, 2013

Recall

Recall Number
Z-0431-2014
Event Number
66705
Firm
Philips Medical Systems, Inc.
FEI Number
1218950
Product Code
KPR
Status
Terminated
Root Cause
Software design
Initiated
October 30, 2013
Posted
December 2, 2013
Terminated
January 9, 2017
Address
3000 Minuteman Rd, Andover, MA, 01810-1032

Description

Easy Diagnost Eleva Universal Fluoroscopic applications

Reason

The delivered application software was an outdated version to the model of equipment.

Action

Philips Medical Systems sent an Urgent - Field Safety Notice dated October 30, 2013, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Cusromers were informed that the delivered application software was an outdated version to the model of their expipment and that a Philips Field Engineer will be implementing an upgrade of the application software. Customers were instructed to review the information contained in the letter with all memebers of their staff who need to be aware of its contents. Customers with questions were instructed to contact their Philips representataive: Technical Support Line 1-800-722-9377. For questions regarding this recall call 1-800-722-9377.

Distribution

Nationwide Distribution including MN, NH, DE, OR, MA, TX, OH, FL, CA, WA, and SC.

Quantity

19 devices