FDA Recall Terminated

Kotex Natural Balance Security tampons, regular absorbency, unscented. packaged in 18 count or 36 count retail containers. Consumer Services, Kimberly-Clark Corp. Dept. KNBTR-18, P.O. Box 2020, Neenah, WI 54957-2020 USA. To absorb menstrual or other vaginal discharge.

Recall: Z-0393-2012 · Initiated November 3, 2011

Recall

Recall Number
Z-0393-2012
Event Number
60386
Firm
Kimberly-Clark Corporation
FEI Number
1000015879
Product Code
HEB
Status
Terminated
Root Cause
Material/Component Contamination
Initiated
November 3, 2011
Posted
January 11, 2012
Terminated
December 13, 2012
Address
1400 Holcomb Bridge Rd, Roswell, GA, 30076

Description

Kotex Natural Balance Security tampons, regular absorbency, unscented. packaged in 18 count or 36 count retail containers. Consumer Services, Kimberly-Clark Corp. Dept. KNBTR-18, P.O. Box 2020, Neenah, WI 54957-2020 USA. To absorb menstrual or other vaginal discharge.

Reason

A limited number of Kotex Natural Balance Security Unscented Tampons, regular absorbency, are being recalled after a raw material contaminated with a bacterium, Enterobacter sakazakii, was found when testing the plunger portion of the applicator.

Action

Kimberly-Clark sent an Urgent Product Recall letter, dated 11/09/2011, via FedEx to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to identify, quarantine, and discontinue use immediately. Customers were asked to complete the response form and fax to +1 (920) 380-6467. A Kimberly-Clark representative would contact them regarding return of the product, replenishement and/or account credit. For questions regarding this recall call +1 (920) 216-8152.

Distribution

Nationwide Distribution

Quantity

1400 Cases (216 tampons per case)