Philips Healthcare System X-ray Tomography Computed :
Recall
- Recall Number
- Z-0376-2017
- Event Number
- 75551
- Firm
- Philips Electronics North America Corporation
- FEI Number
- 1218950
- Product Code
- JAK
- Status
- Terminated
- Root Cause
- Radiation Control for Health and Safety Act
- Initiated
- March 15, 2016
- Terminated
- September 9, 2020
- Address
- 3000 Minuteman Rd, Andover, MA, 01810-1032
Description
Philips Healthcare System X-ray Tomography Computed :
It was discovered the patient support tabletop may fail to move in the horizontal direction when it is commanded to do so during CT scans due to a potential mechanical linkage failure.
Philips planned action: 1. Philips issued a customer notification letter on October 13, 2016. The letter includes a statement that the corrections will be made free of charge. 2. Philips will initiate a field corrective action to address the issue. 3. Philips will contact the customer and schedule an inspection to determine if the unit requires repair. 4. If repair is required, the couch horizontal linkage assembly will be replaced. For further questions please call (978) 659-3000.
USA(nationwide) Distribution to the states of : AZ, NY, GA, UT, TN, TX, AR, NV, Il, FL, MS, LA, MD, MO, MA, OK, KY, WY, SC, ND, NE, DE, MI, WA, CT, RI, KS, OR, IN, PA, CA, NJ, NC, MN, AL and IA.
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