FDA Recall Terminated

Accuray, Multiplan Treatment Planning Software, Versions 2.0, 2.0.1 .6, 1.6.1, 1.6..1 or 1.6.3., Accuray, Sunnyvale, CA 94089.

Recall: Z-0364-2008 · Initiated March 21, 2007

Recall

Recall Number
Z-0364-2008
Event Number
38346
Firm
Accuray Inc
FEI Number
1000123585
Product Code
MUJ
Status
Terminated
Root Cause
Software design
Initiated
March 21, 2007
Posted
December 12, 2007
Terminated
December 26, 2007
Address
1310 Chesapeake Ter, Sunnyvale, CA, 94089-1100

Description

Accuray, Multiplan Treatment Planning Software, Versions 2.0, 2.0.1 .6, 1.6.1, 1.6..1 or 1.6.3., Accuray, Sunnyvale, CA 94089.

Reason

Software problem - Sagittal, oblique or coronal sliced MR Images imported from a non-Accuray manufactured device into the product may result in inverted image orientation.

Action

The firm issued an Urgent Advisory Notification on March 20, 2007, notifying users to only import axial sliced MR image series for treatment planning. Users should not import sagittal, oblique or coronal images series until further notice. The firm intends to issue a software patch to correct the problem and will contact user regarding resolution. Users can contact Accuray Customer Support at 1-877-668-8667 (USA) or 1-408-716-4700 (non-USA) or [email protected].

Distribution

Worldwide Distribution - USA including states of MD, CA, FL, WA, LA, IL, IN, MI, MN, NC, NJ, OK, WI, and OH, and countries of Korea, Greece, Germany, France, and Turkey.

Quantity

25 units