Philips Healthcare Brilliance iCT computed tomography x-ray system
Recall
- Recall Number
- Z-0331-2018
- Event Number
- 78879
- Firm
- Philips Medical Systems (Cleveland) Inc
- FEI Number
- 1525965
- Product Code
- JAK
- Status
- Terminated
- Root Cause
- Device Design
- Initiated
- November 8, 2017
- Terminated
- April 17, 2020
- Address
- 595 Miner Rd, Cleveland, OH, 44143-2131
Description
Philips Healthcare Brilliance iCT computed tomography x-ray system
There is a possibility that screws holding an internal portion of the gantry (Reaction Ring) to the scanner s main bearing may come loose. If this occurs, the part(s) will not be expelled, however, a noise may be heard coming from the gantry.
Philips Healthcare is informing consignees of this issue through a Customer Information Letter (CIL_FCO72800690). Philips Key Market representatives will distribute the letter internationally, based on local regulations. Additionally, a Field Service Engineer will contact each site to schedule a time to implement the Field Change Order. Customers are notified that if they hear an unusual noise coming from the gantry, or scan halts, the Philips representative should be contacted as soon as possible. Philips will be inspecting the affected systems, tightening and replacing the reaction ring screws as needed at no additional cost.
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