Zimmer Gender Solutions" Patellofemoral Joint Prosthesis Milling Handpiece
Recall
- Recall Number
- Z-0317-2017
- Event Number
- 75371
- Firm
- Zimmer Biomet, Inc.
- FEI Number
- 1000220733
- Product Code
- HAB
- Status
- Terminated
- Root Cause
- Labeling design
- Initiated
- September 28, 2016
- Terminated
- April 16, 2020
- Address
- 1800 W Center St, Warsaw, IN, 46580-2304
Description
Zimmer Gender Solutions" Patellofemoral Joint Prosthesis Milling Handpiece
Complaints have been reported that the handpiece is inoperable. The investigation found that the complaints were related to the lack of preventative maintenance contrary to what is recommended in the instructions for use included with the handpiece. An inoperable device may lead to a delay in surgery
On 9/28/2016, URGENT MEDICAL DEVICE FIELD REMOVAL notifications were sent to the affected distributors and Risk Managers / Surgeons via courier. The recall notification included a description of the reason for the recall, affected product, consignee responsibilities, and instructions for responding to the formal recall notification. Risk Managers and Surgeons Risk Manager Responsibilities: 1. Review this notification and ensure affected personnel are aware of the contents. 2. Assist your Zimmer Biomet sales representative with quarantining all affected product. 3. Your Zimmer Biomet sales representative will remove the affected product from your facility for the initial preventative maintenance and arrange for a loaner device. It is estimated that your handpieces will undergo preventative maintenance sometime between November 2016 and March 2017. 4. Complete Attachment 3 Certificate of Acknowledgement. a. Return a digital copy via email to [email protected] or via fax to 574-372-1683 within three (3) days. b. Retain a copy of the Acknowledgement Form with your field removal records in the event of a compliance audit of your facilities documentation. 5. If after reviewing this notice you have further questions or concerns please call the customer call center at 1-877-946-2761 between 8:00 am and 5:00pm EST, Monday through Friday. Calls received outside of the call center operating hours will receive a prompt to record a voicemail or be transferred to an on-call representative in the case of an emergency. Alternatively, your questions may be sent by email to [email protected]. Surgeon Responsibilities: 1. Review this notification for awareness of the contents. 2. There are no specific patient monitoring instructions related to this field removal that are recommended beyond your existing follow up schedule. 3. Complete Attachment 3 Certificate of Acknowledgement. a. Return a digital copy via email to
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