FDA Recall Terminated

cobas c 311 Analyzer, Part Number: 04826876001 In-vitro diagnostic analyzer capable of performing clinical chemistry, specific protein and electrolyte tests. Analytes are measured photometrically or turbidimetrically; the analyzer also has an optional ISE module for measuring sodium, potassium and chloride.

Recall: Z-0310-2012 · Initiated October 26, 2011

Recall

Recall Number
Z-0310-2012
Event Number
60282
Firm
Roche Diagnostics Operations, Inc.
FEI Number
1823260
Product Code
JJE
Status
Terminated
Root Cause
Software design
Initiated
October 26, 2011
Posted
November 30, 2011
Terminated
July 9, 2012
Address
9115 Hague Road, Indianapolis, IN, 46256-1025

Description

cobas c 311 Analyzer, Part Number: 04826876001 In-vitro diagnostic analyzer capable of performing clinical chemistry, specific protein and electrolyte tests. Analytes are measured photometrically or turbidimetrically; the analyzer also has an optional ISE module for measuring sodium, potassium and chloride.

Reason

The cobas c 311 analyzer software may incorrectly calculate the volume of the ISE Reference Electrolyte solution remaining on the analyzer. In some cases the incorrect results obtained will not be flagged with any data alarms.

Action

October 26, 2011 Urgent Medical Device Corrections were sent to all direct accounts in the USA that have installed the cobas c 311 analyzer and included a faxback form to be completed and faxed to 1-877-766-7452. Consignees were instructed to temporarily replace the ISE Reference Electrolyte bottle based upon the frequency calculated from the maximum number of ISE samples run per day and activate the yellow threshold alarm on the system. Customers with question and concerns are directed to call Roche Diagnostics Technical Support at 1-800-428-2366, available 24-hours, 7 days a week.

Distribution

Worldwide Distribution -- USA including the states of Maryland and Texas.

Quantity

940 worldwide