FDA Recall Terminated

ReTurn 7500/7500 Aid, transfer

Recall: Z-0303-2017 · Initiated April 15, 2014

Recall

Recall Number
Z-0303-2017
Event Number
75404
Firm
Handicare USA, Inc.
FEI Number
3007802293
Product Code
IKX
Status
Terminated
Root Cause
Nonconforming Material/Component
Initiated
April 15, 2014
Terminated
December 13, 2016
Address
2201 Hangar Pl, Ste 200, Allentown, PA, 18109-9342

Description

ReTurn 7500/7500 Aid, transfer

Reason

During the period of April 2009 May 2011, Handicare AB used a wing handle in which the screw and handle, after repeated tightening, may slide apart. This causes a small amount of play in the attachment of the ladder, which in turn results in high load at the attachment holes of the ladder. Eventually, this may cause mechanical fatigue in the material of the ladder.

Action

Handicare sent a Field Safety notice dated April 21, 2014, to all affected customers. The notification instructed customers to examine the affected ReTurn units for signs of wear and to complete the response form that was mailed with the customer notification letter indicating whether additional parts were required to complete the field correction. For further questions, please call (717) 733-1444.

Distribution

US Distribution to the states of : NY, NJ, NV, NE, IL, CT, PA and ME

Quantity

29 units , plus 47 wing handles were shipped as spare parts