FDA Recall Terminated

SCC Soft Computer, Softlab Laboratory information System with DORA versions: 2.0.0.4 with Hot Fix 1.2808, 1.2809, 1.2956, or 1.3476; 2.0.0.5; 2.0.0.6; 2.0.0.7 with Hot Fix 1.6595; and 2.1.0.3.

Recall: Z-0278-2012 · Initiated March 22, 2011

Recall

Recall Number
Z-0278-2012
Event Number
60430
Firm
SCC Soft Computer
FEI Number
1000307651
Product Code
LNX
Status
Terminated
Root Cause
Software change control
Initiated
March 22, 2011
Posted
November 23, 2011
Terminated
October 29, 2012
Address
5400 Tech Data Drive, Clearwater, FL, 33760

Description

SCC Soft Computer, Softlab Laboratory information System with DORA versions: 2.0.0.4 with Hot Fix 1.2808, 1.2809, 1.2956, or 1.3476; 2.0.0.5; 2.0.0.6; 2.0.0.7 with Hot Fix 1.6595; and 2.1.0.3.

Reason

Potential for patient data to be sent to the wrong patient record. A software change affected how the Softlab handles recovery from certain types of table access conflicts. When such conflicts occur, this function has the potential to cause faulty writing to the database.

Action

Clients were notified through SCC Soft Computer's proprietary Task Management System On 03/22/201. All clients have received a hot fix that corrected the issue or made the hosparam change that prevents the issue.

Distribution

Sold throughout US and Canada.

Quantity

12