SOMATOM go.Top, Models 11061640 & 11061648- a Computer tomography x-ray system
Recall
- Recall Number
- Z-0265-2020
- Event Number
- 83883
- Firm
- Siemens Medical Solutions USA, Inc
- FEI Number
- 2240869
- Product Code
- JAK
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- September 24, 2019
- Terminated
- July 8, 2024
- Address
- 40 Liberty Blvd, Malvern, PA, 19355-1418
Description
SOMATOM go.Top, Models 11061640 & 11061648- a Computer tomography x-ray system
SOMATOM go.Top (Models #11061640 & 11061648) with software syngo CT VA20A_SP2 and active Guide&GO license No dose documentation and no Dose Alert for the special mode i- Sequence during interventional procedures
Siemens issued a Customer Safety Advisory Notice to customers via CT072/19 on 9/24/2019. The letter identifies the problem, health risk and action to take: To avoid this issue, please refrain from using the i-Sequence scan mode in combination with the 3x3 mm collimation until this issue has been solved. Please use the i-Sequence with the 3x5 mm collimation instead, as here the correct dose information will be shown. This issue will be resolved with an improved software version syngo CT VA20A_SP2b. The software update will be released, free of charge, with the update CT073/19/S for all affected systems. The software update release is planned for Q3/2019. All future service packs will contain the update as well. Questions: contact service organization at 1-800-888-7436.
US in the states of: GA, IN, MO, MS, NJ, OH, PA
14 US