FDA Recall Terminated

SOMATOM go.Top, Models 11061640 & 11061648- a Computer tomography x-ray system

Recall: Z-0265-2020 · Initiated September 24, 2019

Recall

Recall Number
Z-0265-2020
Event Number
83883
Firm
Siemens Medical Solutions USA, Inc
FEI Number
2240869
Product Code
JAK
Status
Terminated
Root Cause
Software design
Initiated
September 24, 2019
Terminated
July 8, 2024
Address
40 Liberty Blvd, Malvern, PA, 19355-1418

Description

SOMATOM go.Top, Models 11061640 & 11061648- a Computer tomography x-ray system

Reason

SOMATOM go.Top (Models #11061640 & 11061648) with software syngo CT VA20A_SP2 and active Guide&GO license No dose documentation and no Dose Alert for the special mode i- Sequence during interventional procedures

Action

Siemens issued a Customer Safety Advisory Notice to customers via CT072/19 on 9/24/2019. The letter identifies the problem, health risk and action to take: To avoid this issue, please refrain from using the i-Sequence scan mode in combination with the 3x3 mm collimation until this issue has been solved. Please use the i-Sequence with the 3x5 mm collimation instead, as here the correct dose information will be shown. This issue will be resolved with an improved software version syngo CT VA20A_SP2b. The software update will be released, free of charge, with the update CT073/19/S for all affected systems. The software update release is planned for Q3/2019. All future service packs will contain the update as well. Questions: contact service organization at 1-800-888-7436.

Distribution

US in the states of: GA, IN, MO, MS, NJ, OH, PA

Quantity

14 US