Arial Water Resistant Pendant with Neck Lanyard, Models: 59360 and 2560-59360; mobile patient alarm
Recall
- Recall Number
- Z-0220-2024
- Event Number
- 93188
- Firm
- Securitas Healthcare LLC
- FEI Number
- 1929691
- Product Code
- IQA
- Status
- Open, Classified
- Root Cause
- Component change control
- Initiated
- September 25, 2023
- Posted
- November 3, 2023
- Address
- 4600 Vine St, Lincoln, NE, 68503-2823
Description
Arial Water Resistant Pendant with Neck Lanyard, Models: 59360 and 2560-59360; mobile patient alarm
Premature battery depletion presents a risk that alarms will not be received by the Arial Wireless Emergency Call System.
Securitas Healthcare issued a recall notice to its consignees on 09/25/2023 via USPS, registered mail. The notice explained the issue, potential hazard, and requested the following actions: 1. Immediately replace Pendant battery upon Low Battery Alert 2. Customer should check Pendant battery status in Arial System application at least daily 3. Customer should check for Pendants that are no longer communicating with the Arial System at least daily This notice must be passed on to those who need to be aware within your organization. - Securitas Healthcare will be replacing all Pendants from the Affected Lots with refurbished Pendants at no cost. The notice has also been posted: https://www.securitashealthcare.com/product-advisories
Worldwide distribution - US Nationwide and the country of Canada.
1235 units