TOSOH brand AIA-600 II Enzyme Immunoassay Analyzer; Software version 3.12, Catalog Numbers 019359, 019400; Model 019400, Smart Media
Recall
- Recall Number
- Z-0218-05
- Event Number
- 30183
- Firm
- Tosoh Bioscience, Inc.
- FEI Number
- 1000123732
- Product Code
- NIG
- Status
- Terminated
- Root Cause
- Other
- Initiated
- April 2, 2003
- Posted
- November 30, 2004
- Terminated
- June 15, 2005
- Address
- 347 Oyster Point Blvd, Ste 201, South San Francisco, CA, 94080-1913
Description
TOSOH brand AIA-600 II Enzyme Immunoassay Analyzer; Software version 3.12, Catalog Numbers 019359, 019400; Model 019400, Smart Media
A software upgrade was released by the firm for its AIA-600 II analyzers, in that washing deficiencies caused by the analyzer were corrected.
The firm initiated the correction on 4/2/03 via telephone calls and PR on 11/24/04 to all its direct customers, however, the firm indicated that software upgrade was accomplished by the firm's Field Service Engineers.
81 customers received the upgrade, including customers who received instruments with the upgrade installed already. 37 customers received the v.3.12 installation. In addition, TOSOH bioscience has identified 3 foreign and 5 US customers who required the upgrade. The firm had distributed to 3 US Government medical centers as well. These upgrades have been completed.
81 units