FDA Recall
Open, Classified
Clinician Programmer Application (CPA) model A610 Clinician Software Application
Recall: Z-0201-2022
·
Initiated September 23, 2021
Recall
- Recall Number
- Z-0201-2022
- Event Number
- 88761
- Firm
- Medtronic Neuromodulation
- FEI Number
- 2182207
- Product Code
- MHY
- Status
- Open, Classified
- Root Cause
- Software design
- Initiated
- September 23, 2021
- Address
- 7000 Central Ave Ne, Minneapolis, MN, 55432-3568
Description
Clinician Programmer Application (CPA) model A610 Clinician Software Application
Reason
A software anomaly may occur with the clinician programmer application.
Action
A customer letter was distributed to impacted customers beginning September 16, 2021. Customers are asked to contact their Medtronic representative or Medtronic Technical Services at 1-800-707-0933 to troubleshoot should they experience the software anomaly issue.
Distribution
Worldwide distribution - US Nationwide distribution and the countries of Australia, New Zealand, Canada, Europe, India, Japan, Korea, Middle East, Latin America, Africa, SE Asia and China.
Quantity
3302