FDA Recall Open, Classified

Olympus Gastrointestinal Videoscope, Model/Catalog Number: GIF-1100

Recall: Z-0181-2025 · Initiated August 21, 2024

Recall

Recall Number
Z-0181-2025
Event Number
95421
Firm
Olympus Corporation of the Americas
FEI Number
2429304
Product Code
FET
Status
Open, Classified
Root Cause
Under Investigation by firm
Initiated
August 21, 2024
Posted
October 23, 2024
Address
3500 Corporate Pkwy, Center Valley, PA, 18034-8229

Description

Olympus Gastrointestinal Videoscope, Model/Catalog Number: GIF-1100

Reason

It was discovered during device performance testing that the CCD imaging sensors were programmed with the incorrect color correction data and therefore, specifications are not met.

Action

An URGENT: MEDICAL DEVICE CORRECTION notification letter dated 9/20/24 was sent to customers. Actions Required: Our records indicate that your facility has purchased one or more of the affected products. Therefore, Olympus requires you to take the following actions: 1. Carefully read the content of this notification. 2. Examine your inventory and identify the above-listed device with the affected serial number. 3. Beginning October 28, 2024, please call Olympus Customer Service at 1-800-848-9024, option 3, to request a CCD Color Adjustment . Olympus will arrange for the return of your device to our Olympus Repair Center at a mutually convenient time. Olympus Repair will perform a color adjustment. 4. If you have further distributed this product, identify your customers, and forward them this notification. 5. Olympus requests that you acknowledge receipt of this letter through the Olympus web portal: a. Go to https://olympusamerica.com/recall b. Enter the recall number "0454 c. Complete the form as instructed. Olympus requests that you report any complaints, including any imaging issues, to the Olympus Technical Assistance Center (TAC) at 1- 800-848-9024 (option 1), and the FDA. Adverse events experienced with the use ofthis product may also be reported to the FDA s MedWatch Adverse Event Reporting program either online, by regular mail, or by fax. Olympus fully appreciates your prompt cooperation in addressing this situation. If you require additional information, please do not hesitate to contact me directly by phone at (647) 999-3203 or by email at [email protected].

Distribution

US Nationwide distribution.

Quantity

1407 units