Atellica CH Urinary/Cerebrospinal Fluid Protein (UCFP), SMN 11097543
Recall
- Recall Number
- Z-0180-2022
- Event Number
- 88784
- Firm
- Siemens Healthcare Diagnostics, Inc.
- FEI Number
- 2432235
- Product Code
- CEK
- Status
- Open, Classified
- Root Cause
- Software design
- Initiated
- September 20, 2021
- Address
- 511 Benedict Ave, Tarrytown, NY, 10591-5005
Description
Atellica CH Urinary/Cerebrospinal Fluid Protein (UCFP), SMN 11097543
The firm has confirmed the potential for Atellica CH Urinary/Cerebrospinal Fluid Protein reagent carryover impacting Enzymatic Hemoglobin A1c (A1c_E and A1c_EM) results. Falsely depressed Enzymatic Hemoglobin A1c results may affect consideration of intervention.
On September 20, 2021, the firm distributed Urgent Medical Device Correction letters to impacted customers. Atellica customers were informed that the resolution of the issue will be implemented in SW v1.25.1. ADVIA customers were informed that the resolution of the issue will be implemented in AP Tool v1.11 and TDef v.1.07. These updates will be available soon. In the interim, customers were provided additional instructions to work around the issue until the update is available. If you have any questions, please contact your Siemens Healthineers Customer Care Center or your local Siemens Healthineers technical support representative.
Worldwide distribution - US Nationwide distribution.
1402 (US); 2941 (OUS)