Syngo Imaging XS VA60 and VA70 in combination with a NAS or HSM license
Recall
- Recall Number
- Z-0174-2010
- Event Number
- 53564
- Firm
- Siemens Medical Solutions USA, Inc
- FEI Number
- 2240869
- Product Code
- LLZ
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- September 30, 2009
- Posted
- November 10, 2009
- Terminated
- July 5, 2012
- Address
- 51 Valley Stream Pkwy, Malvern, PA, 19355
Description
Syngo Imaging XS VA60 and VA70 in combination with a NAS or HSM license
Incomplete amount of image data; specifically, The image count in the series table of the online and archive database will display the full amount of images received at the Syngo Imaging XS as archived. However, the zip file on the NAS or HSM will contain fewer images-those which have been archived until the time of the error/interruption.
The recalling firm issued a "Customer Safety Advisory Notice" dated 9/14/09 to all affected customers via Update Instructions IM101/09/S. The notice informs the customer of the potential issue and provides instructions to avoid its occurrence. Questions regarding this issue are directed to the local SIEMENS Uptime Service Center.
The product was shipped to medical facilities in NY and OH
2 units