FDA Recall Terminated

Syngo Imaging XS VA60 and VA70 in combination with a NAS or HSM license

Recall: Z-0174-2010 · Initiated September 30, 2009

Recall

Recall Number
Z-0174-2010
Event Number
53564
Firm
Siemens Medical Solutions USA, Inc
FEI Number
2240869
Product Code
LLZ
Status
Terminated
Root Cause
Software design
Initiated
September 30, 2009
Posted
November 10, 2009
Terminated
July 5, 2012
Address
51 Valley Stream Pkwy, Malvern, PA, 19355

Description

Syngo Imaging XS VA60 and VA70 in combination with a NAS or HSM license

Reason

Incomplete amount of image data; specifically, The image count in the series table of the online and archive database will display the full amount of images received at the Syngo Imaging XS as archived. However, the zip file on the NAS or HSM will contain fewer images-those which have been archived until the time of the error/interruption.

Action

The recalling firm issued a "Customer Safety Advisory Notice" dated 9/14/09 to all affected customers via Update Instructions IM101/09/S. The notice informs the customer of the potential issue and provides instructions to avoid its occurrence. Questions regarding this issue are directed to the local SIEMENS Uptime Service Center.

Distribution

The product was shipped to medical facilities in NY and OH

Quantity

2 units