FDA Recall Terminated

Guardian Services, Part Number 0240-009-430 with Part Numbers: 0240-030-004 and/or 0240-030-002, 0240-030-008 (Net Practice). The intended us of Guardian is to act as a medical data backup and disaster recovery plan.

Recall: Z-0168-2010 · Initiated July 31, 2009

Recall

Recall Number
Z-0168-2010
Event Number
53133
Firm
Stryker Imaging
FEI Number
3002907767
Product Code
LMB
Status
Terminated
Root Cause
Other
Initiated
July 31, 2009
Posted
November 10, 2009
Terminated
January 8, 2010
Address
1410 Lakeside Pkwy, Ste 600, Flower Mound, TX, 75028-4027

Description

Guardian Services, Part Number 0240-009-430 with Part Numbers: 0240-030-004 and/or 0240-030-002, 0240-030-008 (Net Practice). The intended us of Guardian is to act as a medical data backup and disaster recovery plan.

Reason

Product serving as data backup protection does not contain 100% data backup for all NetPractice customers on a daily basis.

Action

Firm notified consignees by an Urgent: Device Correction letter, dated July 31, 2009. The letter states the problem and that Stryker is upgrading its internal infrastructure to remediate the problem. The letter also provides Stryker's recommendations for reducing risk to patients. Technical instructions on the backup storage for the NetPractice are included with the letter. Stryker will not bill customers for the Guardian Service until the problem is remediated and Stryker notifies customers. If there are questions, customers should contact Stryker at 972-410-7100.

Distribution

Nationwide Distribution

Quantity

55 devices affected