FDA Recall Terminated

VITROS 5600 Integrated System-For use in the in vitro quantitative, semi-quantitative, and qualitative measurement of a variety of analytes of clinical interest, Catalog Number: 6802413

Recall: Z-0079-2019 · Initiated August 15, 2018

Recall

Recall Number
Z-0079-2019
Event Number
80959
Firm
Ortho-Clinical Diagnostics
FEI Number
1000136573
Product Code
JLW
Status
Terminated
Root Cause
Software design
Initiated
August 15, 2018
Terminated
January 10, 2022
Address
100 Indigo Creek Dr, Rochester, NY, 14626-5101

Description

VITROS 5600 Integrated System-For use in the in vitro quantitative, semi-quantitative, and qualitative measurement of a variety of analytes of clinical interest, Catalog Number: 6802413

Reason

Potential for the VITROS 5600 Integrated System to dispense an insufficient sample volume onto a MicroSlide without suppressing the potentially incorrect result.

Action

ORTHO PLUSSM is e-Communications, a service that provides subscribing customers with Ortho Clinical Diagnostics (Ortho) product notifications electronically on 15 August 2018, a customer letter (Ref. CL2018-174) was sent via FedEx overnight courier and/ or ORTHO PLUS e-Communications and/ or US Postal Service Priority Mail (for PO Boxes only) to all customers who received VITROS 5600 Integrated Systems to inform them of the potential for the VITROS 5600 Integrated System to dispense an insufficient sample volume onto a MicroSlide without suppressing the potentially incorrect result. Ortho also provided specific actions for customers to take when they observe unexpected MicroSlide assay results for a sample associated with TE1-504 and/or TE1-594 condition codes. Customers were also instructed to discuss any concerns related to this issue and previously reported results with the Laboratory Medical Director.

Distribution

Nationwide Foreign: France, Brazil, Chile, Great Britain, Phillippines, Spain

Quantity

U.S.= 1255 ex-U.S.= 1504