VITROS WorkCentre, Catalog # 6802159, using enGen" Series Automation Systems (Catalog # ENGEN). VITROS WorkCentre is Ortho-Clinical Diagnostics, Inc.''s branded version of Instrument Manager" developed & listed by Data Innovations, Inc. of South Burlington, VT. --- Ortho-Clinical Diagnostics, Rochester, NY.
Recall
- Recall Number
- Z-0077-2007
- Event Number
- 36184
- Firm
- Ortho-Clinical Diagnostics
- FEI Number
- 1000136573
- Product Code
- JQP
- Status
- Terminated
- Root Cause
- Other
- Initiated
- March 6, 2006
- Posted
- October 27, 2006
- Terminated
- June 18, 2008
- Address
- 100 Indigo Creek Drive, Rochester, NY, 14626
Description
VITROS WorkCentre, Catalog # 6802159, using enGen" Series Automation Systems (Catalog # ENGEN). VITROS WorkCentre is Ortho-Clinical Diagnostics, Inc.''s branded version of Instrument Manager" developed & listed by Data Innovations, Inc. of South Burlington, VT. --- Ortho-Clinical Diagnostics, Rochester, NY.
Incorrect result calculations can occur (only affects derived results calculated by the VITROS WorkCentre)
On 3/06/06, all domestic end-users were sent "URGENT PRODUCT CORRECTION NOTIFICATION" letters (dated 3/06/06) by fax and FedEx, informing the users of the problem. The users were also notified by phone. OCD also notified its affiliates in France and the UK of the issue for notifying their customers of the problem.
Worldwide distribution ---- USA including states of DE, TN, MI, and AZ and countries of United Kingdom and France.
3 Domestic, 6 Foreign