Fujifilm Synapse PACS, Software versions: 4.0.xxx, 4.1.xxx, version 4.2.xxx, version 4.3.xxx Medical imaging and information management system, SYNAPSE allows the archiving and distribution of image information from all modalities
Recall
- Recall Number
- Z-0073-2017
- Event Number
- 75192
- Firm
- Fujifilm Medical Systems U.S.A., Inc.
- FEI Number
- 1000513161
- Product Code
- LLZ
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- September 15, 2016
- Terminated
- February 20, 2019
- Address
- 419 West Ave, Stamford, CT, 06902-6343
Description
Fujifilm Synapse PACS, Software versions: 4.0.xxx, 4.1.xxx, version 4.2.xxx, version 4.3.xxx Medical imaging and information management system, SYNAPSE allows the archiving and distribution of image information from all modalities
Image data for a patients image may not be correct
The firm, FMSU, sent a "Medical Device Correction" letter dated September 15, 2016 to its customers. The letter describes the product, problem and actions to be taken. The firm will install a patch that corrects the issue (Synapse IPSS v1.3.1.0 Patch).Customers with Version 4.0 may upgrade to version 4.4 (will not require the patch) or upgrade to 4.1, 4.2, or 4.3 and install the patch. FMSU will install the patch on the server remotely if your site uses Active Monitoring. Your notification that the patch was installed will be your service ticket. For sites not using Active Monitoring, FMSU will schedule a time to install the patch on your server. Questions or concerns, contact the FUJIFILM Customer Support Center at 1-888-FUJIMED (1-800-385-4633) Option #1. International callers can access the FUJIFILM Customer Support Center by calling 1-203-602-3580.
US Nationwide Distribution.
251 units