Sunquest Laboratory : intended for use by professionals working in a clinical laboratory.
Recall
- Recall Number
- Z-0073-2013
- Event Number
- 62516
- Firm
- Sunquest Information Systems, Inc.
- FEI Number
- 1000306472
- Product Code
- JQP
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- November 15, 2011
- Posted
- October 17, 2012
- Terminated
- October 19, 2012
- Address
- 250 S Williams Blvd, Tucson, AZ, 85711-4472
Description
Sunquest Laboratory : intended for use by professionals working in a clinical laboratory.
Online calculations may not be performed as expected or may yield results that are different than expected when the calculation module is called from the Online Entry (OEM) application for a subtest whose subcolumn number on the instrument online string is divisible by 10.
Urgent - Product Safety Notice: PSN-11-06,dated, 15 November 2011, was sent to customers. Costumers should follow instructions in the notification letter. To request the software correction, create a Case via the Client Support webpage at: www.sunquestinfo.com/supportweb. Return receipt acknowledging PSN-11-06 is required . Client Support can be reached at 1-877-239-6337 for U.S. and Canadian sites and at +44 (0) 161 335 0562 for International sites.
Nationwide distribution
127 sites