FDA Recall Terminated

Sunquest Laboratory : intended for use by professionals working in a clinical laboratory.

Recall: Z-0073-2013 · Initiated November 15, 2011

Recall

Recall Number
Z-0073-2013
Event Number
62516
Firm
Sunquest Information Systems, Inc.
FEI Number
1000306472
Product Code
JQP
Status
Terminated
Root Cause
Software design
Initiated
November 15, 2011
Posted
October 17, 2012
Terminated
October 19, 2012
Address
250 S Williams Blvd, Tucson, AZ, 85711-4472

Description

Sunquest Laboratory : intended for use by professionals working in a clinical laboratory.

Reason

Online calculations may not be performed as expected or may yield results that are different than expected when the calculation module is called from the Online Entry (OEM) application for a subtest whose subcolumn number on the instrument online string is divisible by 10.

Action

Urgent - Product Safety Notice: PSN-11-06,dated, 15 November 2011, was sent to customers. Costumers should follow instructions in the notification letter. To request the software correction, create a Case via the Client Support webpage at: www.sunquestinfo.com/supportweb. Return receipt acknowledging PSN-11-06 is required . Client Support can be reached at 1-877-239-6337 for U.S. and Canadian sites and at +44 (0) 161 335 0562 for International sites.

Distribution

Nationwide distribution

Quantity

127 sites