FDA Recall Open, Classified

VERIGENE Processor SP Model No. 10-0000-07. An in vitro diagnostic device intended for processing and identifying nucleic acids

Recall: Z-0054-2021 · Initiated December 10, 2018

Recall

Recall Number
Z-0054-2021
Event Number
86358
Firm
Luminex Corporation
FEI Number
3002524000
Product Code
OCC
Status
Open, Classified
Root Cause
Component design/selection
Initiated
December 10, 2018
Address
12212 Technology Blvd, Austin, TX, 78727-6101

Description

VERIGENE Processor SP Model No. 10-0000-07. An in vitro diagnostic device intended for processing and identifying nucleic acids

Reason

No results/incorrect results due to failure of the hybridization heater.

Action

On or about 11/19/2018 there was one complaint from a customer regarding a thermal control failure. In response to the complaint the Field Service Engineer replaced hybridization heater and ran all tests as passed. Subsequently, the customer reported the initial service was ineffective. The VERIGENE SP Processor was then removed from the customer site and returned for analysis. No Customer Notification was communicated for this removal.

Distribution

US distribution in MO. No OUS

Quantity

1 system