FDA Recall
Open, Classified
VERIGENE Processor SP Model No. 10-0000-07. An in vitro diagnostic device intended for processing and identifying nucleic acids
Recall: Z-0054-2021
·
Initiated December 10, 2018
Recall
- Recall Number
- Z-0054-2021
- Event Number
- 86358
- Firm
- Luminex Corporation
- FEI Number
- 3002524000
- Product Code
- OCC
- Status
- Open, Classified
- Root Cause
- Component design/selection
- Initiated
- December 10, 2018
- Address
- 12212 Technology Blvd, Austin, TX, 78727-6101
Description
VERIGENE Processor SP Model No. 10-0000-07. An in vitro diagnostic device intended for processing and identifying nucleic acids
Reason
No results/incorrect results due to failure of the hybridization heater.
Action
On or about 11/19/2018 there was one complaint from a customer regarding a thermal control failure. In response to the complaint the Field Service Engineer replaced hybridization heater and ran all tests as passed. Subsequently, the customer reported the initial service was ineffective. The VERIGENE SP Processor was then removed from the customer site and returned for analysis. No Customer Notification was communicated for this removal.
Distribution
US distribution in MO. No OUS
Quantity
1 system