FDA Recall Terminated

MDC PACS - release R2.3 SP1 . Phillips Healthcare Andover, Massachusetts A software application that is used for receiving, managing, archiving, distributing and recording medical images onto portable digital media (including but not limited to Compact Disk and DVD).

Recall: Z-0032-2012 · Initiated September 1, 2011

Recall

Recall Number
Z-0032-2012
Event Number
59853
Firm
Philips Healthcare Inc.
FEI Number
1218950
Product Code
LLZ
Status
Terminated
Root Cause
Software design
Initiated
September 1, 2011
Posted
October 7, 2011
Terminated
March 13, 2017
Address
3000 Minuteman Road, Andover, MA, 01810

Description

MDC PACS - release R2.3 SP1 . Phillips Healthcare Andover, Massachusetts A software application that is used for receiving, managing, archiving, distributing and recording medical images onto portable digital media (including but not limited to Compact Disk and DVD).

Reason

Clinical measurements on true size printouts may be inaccurate

Action

Philips Medical notified all affected customers with a "Field Safety Notice" dated August 2011. The letter provides instructions to the customer for how to avoid the problem. Customers are informed that until the software upgrade is recieved from Philip, do not use the true-size printing feature if the system is configured for more than one DICOM printer. Customers will be instructed that they will receive a software upgrade when it is available. For questions on this recall contact Philips representative at (800) 722-9377.

Distribution

Worldwide Distribution: Nationwide distribution including Puerto Rico; and the countries of Argentina, Brazil, China, France, Greece, India, Israel Mexico, and Turkey.

Quantity

20 units