FDA Recall Open, Classified

Change Healthcare Radiology Solutions software version 14.2.2

Recall: Z-0030-2026 · Initiated August 13, 2025

Recall

Recall Number
Z-0030-2026
Event Number
97545
Firm
CHANGE HEALTHCARE CANADA COMPANY
FEI Number
3003757840
Product Code
LLZ
Status
Open, Classified
Root Cause
Software Design Change
Initiated
August 13, 2025
Posted
October 2, 2025
Address
10711 Cambie Rd, Suite 130, Richmond Canada

Description

Change Healthcare Radiology Solutions software version 14.2.2

Reason

Due to software issue, radiology reports may not be fully displayed when viewing.

Action

On August 13, 2025, Change Healthcare Canada Company issued a Urgent Medical Device Recall notification to affected consignees via Email. Chang Healthcare asked consignees to take the following actions: 1. Generate an audit report to list all studies accessed since CHRS 14.2.2 client was first installed. 2. Re-evaluate the identified cases and take any necessary follow-up measures to confirm that each patient s diagnosis and management remain appropriate. 4. This notice must be distributed to all personnel within your organization who need to be aware 5. To ensure effectiveness of any required corrective actions, please maintain awareness of this RECALL until the issue has been fully resolved. 6. Please notify our Customer Support department at: 1-800-663-2533 that you have read and understood the recall notice and schedule your product update to be installed on your system.

Distribution

Worldwide - US Nationwide distribution in the states of AR, WI, NJ, IN, AL, CA, WA, FL, MA, LA and the country of Canada.

Quantity

12 programs