MRP-7000 and AIRIS Magnetic Resonance Imaging Systems, Software Versions: V7.0A to V7.0J.
Recall
- Recall Number
- Z-0029-2007
- Event Number
- 36224
- Firm
- Hitachi Medical Systems America Inc
- FEI Number
- 1528028
- Product Code
- LNH
- Status
- Terminated
- Root Cause
- Other
- Initiated
- August 16, 2006
- Posted
- October 12, 2006
- Terminated
- April 13, 2012
- Address
- 1959 Summit Commerce Park, Twinsburg, OH, 44087-2371
Description
MRP-7000 and AIRIS Magnetic Resonance Imaging Systems, Software Versions: V7.0A to V7.0J.
Image orientation error. When a 3D Maximum Intensity Projection (MIP) image data set is transferred from the MRI system to a computer workstation via the DICOM protocol, the anatomical markers do not change between the images as they rotate.
On 8/16/2006, Hitachi issued two (2) Device Correction letters. The first letter was addressed to the five (5) customers whose system units are currently ''de-installed''. This letter informs the customers of the problem and asks that the customer(s) please contact the firm''s Customer Service Center on their toll-free tel. # 1-800-800-4925, in order to schedule a device correction should the customer ever re-activate/install their system(s). The second letter, issued to the customers with activated MRP-7000 and/or AIRIS MRI systems, informs the customers of the problem, and states that a HMSA Service (person) will be contacting the customer in order to schedule a device correction which should address the problem.
Nationwide and Puerto Rico.
348 units