FDA Recall Terminated

Panoramic X-ray Model PC-1000, Laser-1000 packed in a crate Product Usage: The PC-1000 will enable the user to take panoramic x-ray images. The PC-1000/Laser1000 will enable the user to take panoramic x-ray images as well as cephalometric x-ray images.

Recall: Z-0016-2017 · Initiated August 19, 2016

Recall

Recall Number
Z-0016-2017
Event Number
75017
Firm
Panoramic Rental Corp.
FEI Number
1832462
Product Code
EHD
Status
Terminated
Root Cause
Device Design
Initiated
August 19, 2016
Terminated
January 11, 2018
Address
4321 Goshen Rd, Fort Wayne, IN, 46818-1201

Description

Panoramic X-ray Model PC-1000, Laser-1000 packed in a crate Product Usage: The PC-1000 will enable the user to take panoramic x-ray images. The PC-1000/Laser1000 will enable the user to take panoramic x-ray images as well as cephalometric x-ray images.

Reason

Panoramic Corporation is performing a voluntary Medical Device Correction on certain PC-1000 X-ray systems due to the potential for a safety nut to be ineffective, which could result in blunt force trauma that may impact the head, neck or shoulders.

Action

Panoramic Corporation sent an Urgent Medical Device Correction letter dated August 19, 2016 to customers. The letter identified the affected product, problem and actions to be taken. Customers were instructed to complete the attached form and return to Panoramic. For questions contact Panoramic at [email protected] or 888-381-2577 Monday through Thursday 8:00 AM to 6:00 PM and Friday 8:00 AM to 5:00 PM EST in order to verify the effectiveness of the safety component.

Distribution

US Nationwide Distribution including Puerto Rico

Quantity

13,340