FDA Enforcement Class I Ongoing

Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DC use in conjunction with the SmartDrive MX2+ Wheelchair Power Assist component.

Recall: Z-2538-2025 · Reported September 24, 2025

Enforcement

Recall Number
Z-2538-2025
Event ID
97356
Classification
Class I
Status
Ongoing
Product Type
Devices
Firm
Max Mobility LLC
Voluntary / Mandated
Voluntary: Firm initiated
Initial Notification
Letter
Report Date
September 24, 2025
Initiation Date
August 12, 2025
Classification Date
September 12, 2025
Address
300 Duke Dr, N/A, Lebanon, TN, 37090-8115, United States

Description

Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DC use in conjunction with the SmartDrive MX2+ Wheelchair Power Assist component.

Reason

Due to a faulty electrical connection between the speed control Dial and the wheelchair motor, their is a potential for lost of control of the device potentially resulting in minor or major injuries.

Code Info

All Serial Numbers distributed between the dates of April 25, 2022 - July 8, 2025

Distribution

US: AK AL AR AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX UT VA VT WA WI WV WY OUS: CAN, NZL, KOR, BMU, GBR, JPN, TWN, AUS, BRA, COL, MEX, ABW, SWE, CHL, ARG, HKG

Quantity

25,389 units